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AI in the sales motion: The psychology of adoption and trust

Explore the psychology of AI uptake in sales, with leading business school academics and GTM experts

AI is flooding the sales motion, but where some sellers lean in — others are skeptical or even resistant. So where does AI measurably improve seller performance? This session digs into why sellers embrace or reject tools, and what leaders need to understand as AI moves from experiment to expectation.

This session will cover:

  • The psychological barriers to AI adoption: loss of autonomy, low confidence, poor explainability, fear of surveillance, and skepticism about quality.
  • How AI changes attention, decision speed, and perceived effort in the sales motion.
  • What leaders should consider when AI use starts changing seller behavior and team norms.
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What we'll cover

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With your hosts:

Lauren Silvers

Director, Sales Transformation, Okta

Johannes Habel

Assoc. Professor, University of Houston

Nathaniel Hartmann

Assoc. Professor of Marketing & Innovation, University of South Florida

Julia Fu

AI Transformation & Adoption Leader, WW Enterprise Sales, Microsoft

Mollie Bodensteiner

VP, RevOps, ZoomInfo

Lauren Silvers

Director, Sales Transformation, Okta

Johannes Habel

Assoc. Professor, University of Houston

Nathaniel Hartmann

Assoc. Professor of Marketing & Innovation, University of South Florida

Julia Fu

AI Transformation & Adoption Leader, WW Enterprise Sales, Microsoft

Mollie Bodensteiner

VP, RevOps, ZoomInfo

Lauren Silvers

Director, Sales Transformation, Okta

Johannes Habel

Assoc. Professor, University of Houston

Nathaniel Hartmann

Assoc. Professor of Marketing & Innovation, University of South Florida

Julia Fu

AI Transformation & Adoption Leader, WW Enterprise Sales, Microsoft

Mollie Bodensteiner

VP, RevOps, ZoomInfo

Digital Event

AI in the sales motion: The psychology of adoption and trust

Explore the psychology of AI uptake in sales, with leading business school academics and GTM experts

Watch now

This conversation is part of the Nudge 2026 Series. Complete the below and we'll give you access to all 5 discussions!

What we covered in this event

AI is flooding the sales motion, but where some sellers lean in — others are skeptical or even resistant. So where does AI measurably improve seller performance? This session digs into why sellers embrace or reject tools, and what leaders need to understand as AI moves from experiment to expectation.

This session will cover:

  • The psychological barriers to AI adoption: loss of autonomy, low confidence, poor explainability, fear of surveillance, and skepticism about quality.
  • How AI changes attention, decision speed, and perceived effort in the sales motion.
  • What leaders should consider when AI use starts changing seller behavior and team norms.

What Should This Say?

No items found.

Join to hear from speakers:

Lauren Silvers

Director, Sales Transformation, Okta

Johannes Habel

Assoc. Professor, University of Houston

Nathaniel Hartmann

Assoc. Professor of Marketing & Innovation, University of South Florida

Julia Fu

AI Transformation & Adoption Leader, WW Enterprise Sales, Microsoft

Mollie Bodensteiner

VP, RevOps, ZoomInfo

What past attendees are saying...

“What is amazing about Âé¶¹Çøai is that—internally, we don’t need the skills to configure a comp tool or our data—Âé¶¹Çøai’s automation helps us do this and turnaround changes much faster than we would ever be able to with any other ICM.â€

Suzanne Shadgett

Senior Financial Executive, Stryker

“Âé¶¹Çøai provides flexibility like no one else in the category. With their real-time modeling, I can apply any idea I have against last year’s data to see how much it would cost and what it could actually achieve." 

Dr. Robert Bieshaar

Global Head of Sales Compensation, Autodesk 

Digital Event

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